Privacy policy

At Techvoro, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our store, place an order, or contact us.

1. Information we collect

When you use our website, we may collect the following information:

  • Your name.

  • Your email address.

  • Your phone number.

  • Your billing and shipping address.

  • Your payment details, processed securely through our payment providers.

  • Your order history.

  • Information you provide when contacting customer support.

  • Device and browser information, such as IP address, browser type, and pages visited.

We collect this information when you:

  • Place an order.

  • Subscribe to our newsletter.

  • Contact us through forms, email, or support channels.

  • Browse our website.

2. How we use your information

We use your information to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order updates and shipping notifications.

  • Improve our website and services.

  • Send marketing emails, if you have opted in.

  • Prevent fraud and protect our business and customers.

  • Comply with legal and tax obligations.

3. Sharing your information

We only share your information when necessary to operate our business. This may include sharing data with:

  • Payment processors.

  • Shipping and delivery partners.

  • Email and marketing service providers.

  • Website and analytics tools.

  • Legal or regulatory authorities when required by law.

We do not sell your personal information.

4. Cookies and tracking

Our website may use cookies and similar technologies to:

  • Remember your preferences.

  • Improve website performance.

  • Analyze traffic and usage.

  • Support marketing and advertising activities.

You can manage or disable cookies through your browser settings, but some parts of the website may not work properly without them.

5. Marketing emails

If you subscribe to our newsletter or agree to receive updates, we may send you product news, offers, and promotions.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

6. Data retention

We keep your personal information only for as long as needed to:

  • Complete your order.

  • Provide support.

  • Meet legal, tax, and accounting requirements.

  • Resolve disputes.

  • Enforce our policies.

7. Your rights

Depending on your location, you may have rights regarding your personal data, including the right to:

  • Access your personal data.

  • Request correction of inaccurate information.

  • Request deletion of your data, where applicable.

  • Object to certain uses of your data.

  • Withdraw consent for marketing communications.

If you would like to exercise any of these rights, contact us using the details below.

8. Third-party services

We may use trusted third-party services to help run our store. These services may collect or process your information according to their own privacy policies. We recommend reviewing their policies if you want to understand how they handle your data.

9. Security

We take reasonable steps to protect your information. However, no online system is completely secure, so we cannot guarantee absolute security.

10. Children’s privacy

Our store is not intended for children. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website practices. Any updates will be posted on this page.

12. Contact us

If you have questions about this Privacy Policy or your personal information, you can contact us through our store support page or the contact details listed on our website.