Shipping policy

At Techvoro, we aim to deliver your order quickly and clearly across Europe. This Shipping Policy explains how shipping works, what delivery times to expect, and what to do if there is a delay.

1. Shipping coverage

We currently ship to customers in Europe only. If your delivery address is outside our supported shipping area, we may not be able to process your order.

2. Shipping methods and delivery times

We offer the following shipping options:

  • Free standard shipping: estimated delivery in 5 to 7 business days.

  • Express shipping: estimated delivery in 2 to 4 business days for $4.59.

Delivery times are estimates and may vary depending on your location, customs processing, carrier delays, or other circumstances beyond our control.

3. Processing time

Orders are usually processed within 1 to 3 business days after payment is confirmed.

Please note:

  • Orders placed on weekends or holidays may take longer to process.

  • Some products may require extra handling time depending on stock availability.

4. Tracking information

Once your order has been shipped, you will receive tracking details by email if tracking is available for your shipment.

Tracking updates may take some time to appear after the package has been handed to the carrier.

5. Shipping delays

While we do our best to ship orders on time, delays can happen because of:

  • High order volume.

  • Carrier issues.

  • Weather conditions.

  • Customs inspection.

  • Incorrect or incomplete shipping information.

If your order is delayed, please contact us with your order number so we can help check the status.

6. Incorrect address

Please make sure your shipping address is complete and accurate when placing your order.

We are not responsible for:

  • Delays caused by incorrect address details.

  • Lost packages due to incomplete information.

  • Additional charges caused by address changes after dispatch.

If you realize your address is incorrect, contact us as soon as possible. We cannot guarantee changes once the order has been processed.

7. Lost or undelivered parcels

If your parcel appears to be lost or not delivered, contact us with your order number and tracking details. We will review the issue and help investigate with the carrier where possible.

8. Customs and import charges

For Europe-focused shipping, any customs duties, taxes, or import fees depend on the destination country and shipping method. If applicable, these charges are the responsibility of the customer unless stated otherwise at checkout.

9. Split shipments

In some cases, your order may arrive in multiple packages if items are shipped separately or from different stock locations. If this happens, you will usually receive tracking information for each shipment.

10. Contact us

If you have any questions about shipping, delivery times, or tracking, please contact us through our store support page with your order number and shipping details.